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  • Writer's pictureScott Monteith

Salespeople: Do they have your best interest at heart?

Updated: Nov 15, 2023

Let's talk about sales tactics, gimmicks and false promises.

Window salespeople can be pushy, high pressure and think they know it alls.

Usually, the larger window companies have salespeople on their staff. They are the base of the company, the wheels that keep the company going. But most of them are paid by commission, not salary. What this means is that the more they sell, the more they earn. Sounds fair so far right. Here is the dilemma, It isn't fair to you the homeowner. Most of these salespeople will try and sell you windows at a high price, this way they earn more on their commission. They go in high and will drop the price little by little with the ultimate final price only available if you sign now, tonight. Not true, if you call them next week you will still be able to get this so-called unbelievable deal.

Now every now and then you will see advertising for windows and doors that state for a limited only you can save 30 or 40 or even 50% off your windows. Are you kidding me?

Who is going to or can even afford to give 1/2 half off? I wish my Ford dealer had these sales,

The truth here is that the prices are jacked up to compensate for this large discount leading you to believe you are getting incredible savings that is only available for a short period of time. When in reality you are only getting bamboozled. The idea is to get the salesperson in your home for an estimate and once in the door they will try their hardest to sell you to earn a commission, your best interest is the farthest thing on their mind.

Even if a salesperson is on salary, they also have to produce. sales, So in some cases they also can be high pressure.

Watch out for the salesperson who is a know it all, who has all the answers. I have come across these who have promised the homeowners something that is not possible. Going against building codes, not getting building permits and cutting corners. I was in an estimate one time where the homeowners wanted a patio door in the kitchen back wall. The existing wall had be to cut out, re framed and a new header installed.

Well, this salesperson told the homeowners they could cut out the opening and pop in the patio door, that their patio doors were so strong that they could support the second floor, no framing required, Now thankfully, the homeowners knew a thing or two about building, but my point is this could have been a costly disaster. Did the salesperson know what they were talking about, just trying to get a quick sale. or completely oblivious to the construction trade. Do your homework. Remember for most people their home is their largest investment, you should trust your contractor with your investment.

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